Shipments are made by DHL at the expense of the customer.
Packages shipped to countries within the European Union contain no invoice or any other documentation indicating the value of the goods.
As required by customs procedures, all shipments to countries outside the European Union are accompanied by an official invoice stating the value of individual items.
ITEMS IN STOCK:
Items in stock are shipped within 1-2 working days (Monday-Friday) from the order date.
Shipments may take longer during periods of sales or promotions.
ARTICLES AVAILABLE FOR PRE-ORDER:
Pre-order items are shipped as soon as they are available in stock.
Payment is made at the time of order, although the items will be shipped later in the season.
We wish to remind our customers that MONTIBOUTIQUE.COM may request your bank or Paypal to verify the transaction, including by contacting the Bank directly. This verification may cause some delay in the shipment of the order.
Estimated times for delivery from the shipping date:
USA and Canada: 1-3 working days depending on the destination
Europe – Standard Shipping: 2-5 working days depending on the destination
Europe – Express Shipping: 1 working day for all major destinations / 2-3 working days for remote destinations
Latin America: 3-4 working days
Asia and the Middle East: 2-3 working days
Australia and Oceania: 2-3 working days for all major destinations / 4-5 working days for remote destinations
Africa: 2-4 working days
Russian Federation: 3-4 working days (DHL) / approximately 15 working days (EMS Russian Post)
MONTIBOUTIQUE.COM is not responsible for any delays due to customs operations and checks, or to force majeure beyond the control of MONTIBOUTIQUE.COM.
Please note that the following days are national holidays in Italy, on which couriers will not ship:
January 1 - January 6 - Easter and Easter Monday - April 25 - May 1 - June 2 - June 24 - August 15 - November 1 - December 25 - December 26
