Monti Online Shop

Return policy

If for any reason the customer is not satisfied with their purchase, the unused item can be exchanged for a different size or returned for store credit or for a refund within 14 days from the date of delivery of the goods. Return shipping costs and duties are at the expense of the customer.

The security thread (seal) present on the items to be returned should be neither cut nor broken.

RETURN INSTRUCTIONS

Return shipments must be made within 14 days from the date of delivery of the goods at the following address:

MONTI SRL

Via Fantaguzzi 13

47521

Cesena (FC)

Italy

-Refund

The refund will be processed as soon as the goods arrive at the MONTIBOUTIQUE.COM warehouse and the items are verified.

For orders paid by Credit Card, the amount refunded will be available to customers within a period of approximately 10 days and will be visible on the next credit card statement. The timing can vary slightly depending on the banking system of the credit card used.

For orders paid by Paypal, the amount will be refunded on the original account.

In order to be eligible for a return, your item/s must be unused and in the same condition that you received it. We will refund the value of the returned product(s), less original shipping costs and taxes.

The refund will be issued in the same currency as the original purchase. Any differences in amount due to exchange rate fluctuations will not be refunded.

If you need further assistance, please do not hesitate to contact us at customercare@montiboutique.com

 

CAN WE HELP YOU?
CONTACT OUR CUSTOMER CARE TEAM

WHATSAPP E WECHAT
+39 3290946128
EMAL:
INFO@MONTIBOUTIQUE.COM